VIRGINIA BEACH, Va., Sept. 17, 2026 /PRNewswire/ — LoanCare®, a leading national mortgage subservicer, today announced that it has completed the operational, technology and training preparations necessary to implement the Department of Veterans Affairs’ (VA) new Partial Claim Program. LoanCare is one of the first subservicers in the industry to deliver this important home retention solution to eligible veteran borrowers.
The VA Partial Claim Program is designed to help veterans facing financial hardship avoid foreclosure and remain in their homes. Under the program, veterans who are in default and qualify can work with their mortgage servicer to be placed on a three-month trial payment plan. Once the trial is successfully completed, the servicer advances the overdue amount, which is reimbursed by the VA, to bring the loan current. The VA is repaid when the loan is paid in full, refinanced, or the property is sold.
LoanCare has prepared its servicing operations, technology, and staff to support the program and confirmed its readiness ahead of the program’s November 28, 2026, implementation date. Early adoption gives LoanCare’s clients immediate access to the new loss mitigation program and its associated benefits, including:
- New options to help eligible, delinquent VA customers achieve payment relief
- Reduced default servicing costs associated with extended default servicing activities
- Faster delinquency resolution and improved portfolio performance
- Confidence that evolving investor and agency requirements are implemented quickly and effectively
“The VA Partial Claim Program gives eligible veterans another opportunity to overcome financial hardship and remain in their homes,” said Dave Worrall, president of LoanCare. “We’re proud to be among the first subservicers to deliver this solution. Our readiness reflects our commitment to responding quickly to changing requirements and helping our clients achieve meaningful outcomes for the veteran customers they serve.”
About LoanCare
LoanCare® is a leading provider of full-service mortgage loan subservicing, including special loans, private label and retention marketing services. The award-winning company is known for delivering a superior customer experience through personalization and convenience. Its proprietary portfolio management platform, LoanCare Analytics™, identifies risk and opportunity quickly to enable smarter decision-making across the servicing spectrum. For more than 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to real estate and mortgage industries. For more information, visit www.loancareservicing.com.
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SOURCE LoanCare
