With support from Hi Ventures, NYC-based Harvard team expands definitive platform for AI in clinics across Latin America, already managing 2 million+ patient interactions in 90 healthcare institutions
NEW YORK and SAN JOSÉ, Costa Rica, Sept. 2, 2026 /PRNewswire/ — Konko AI, LatAm’s leading AI platform to manage patient journeys for healthcare clinics and hospitals, today announced $6 million in funding led by Hi Ventures, with participation from LifeX Ventures, SquareOne Capital, GroundUp Ventures, Phoenix Fund and angels from Harvard, MIT, Google and Tesla.
The funding fuels product development and growth expansion in LatAm to advance its mission of delivering personalized healthcare to the 5.6 billion people in the Global South.
Co-founder and CEO Jean-Marc Goguikian witnessed his wife, Dr. Juliana Vallejo, spend years training to save lives, only to be consumed by paperwork instead of patient care. He partnered with Harvard classmate and AI expert Michael Haddad to create Konko AI and give doctors more time.
Konko AI launched in Costa Rica to help overwhelmed clinics with their workloads. Its first deployment was at the clinic Goguikian founded with his wife. From there it expanded to Mexico and Colombia. In one year, Konko AI has become the most widely used platform in its category, with 2M+ patient interactions managed across 90 healthcare institutions and 60 specialties in Mexico, Colombia and Costa Rica – 75% are handled end-to-end by AI.
“Applying AI to healthcare is more complex than most companies realize. Every clinic has unique workflows across dozens of systems, that’s why we’ve spent years working with providers to build AI that understands how healthcare operates,” said Goguikian.
Providers implement Konko AI when operational complexity outgrows their tools. What began as an AI for appointment scheduling evolved into a medical-grade AI platform automating patient journeys from first contact through follow-ups. Clients experience up to 30% revenue growth, +50% productivity and +30% patient NPS. As it automates, Konko AI unifies patient context into a continuous and interoperable record for each patient.
Konko AI’s platform includes:
- Front Office: autonomously handles patient messages, triage and scheduling in any language.
- Reactivate: reaches patients proactively to close referral loops and recover no-shows.
- Unify: consolidates each patient’s context into a continuous and interoperable record.
- Analyze: equips teams with real-time analytics plus agentic evaluation that assesses patient needs.
Media Contact: contact@konko.ai
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SOURCE Konko AI
