Ascent connects Gnani AI’s production-proven Multi-modal Conversation AI – led by Voice AI – along with Agent Assist and AQM/Speech Analytics, to regional technology, infrastructure and implementation partners, helping GCC enterprises move Contact Center and CX transformation from pilot to production.
DUBAI, UAE and BENGALURU, India, Oct. 6, 2026 /PRNewswire/ — Gnani AI, the frontier AI company, today announced the regional expansion of Gnani Ascent, its flagship partner program, into the Middle East – bringing its production-proven Contact Center and CX AI suite to enterprises across the GCC through a growing network of regional partners. For regulated and government clients, the same suite is available as resident deployment on their own infrastructure, with fine-tuning available for regional languages including Arabic.
The regional launch builds on Gnani AI’s sovereign AI stack, unveiled in New Delhi, India on 28 August 2026 by Shri C. P. Radhakrishnan, Vice-President of India, and extends it into an ecosystem purpose-built for production – with data residency, language fine-tuning and auditability built in from the ground up for regulated and government workloads in Middle East as well.
Contact centers across the region face growing pressure to modernize customer experience while meeting compliance requirements that are rarely optional in banking, insurance, healthcare and government sectors. The harder problem isn’t accessing AI – it’s deploying it directly into the CCaaS/CPaaS platforms enterprises already run, fine-tuned to the languages their customers speak. Ascent closes that gap, pairing Gnani AI’s technology with regional GTM and implementation partners.
In the Middle East, Ascent hasalready onboarded Rise (a National Holding Group Company), iSteer and Gibraltar Technologies – bringing local implementation expertise and enterprise relationships to deploy Gnani AI’s Conversation AI suite with Resident AI and Arabic fine-tuning. Globally, the Ascent program has brought on more than 25 partners within weeks of launch — including Hexaware, Intel, Cisco, Fortanix, Vymo, Melento and FCI.
Gnani AI has already onboarded multiple banking and insurance customers in the last few months on Conversation AI led digital transformation in UAE.
At its core is Gnani AI’s architecture spanning Evon, Timbre, Prisma, and Warp – its family of language and speech models, fine-tunable for regional languages including Arabic – and Plexus, its agentic and conversation AI platform.
Gnani AI’s technology is already proven at scale: more than 200 enterprises globally, over 50 million calls handled every day across 22+ languages, in production across regulated industries including banking, insurance and government – the same foundation now extending into the Middle East through Ascent.
“India has the opportunity not only to adopt AI, but to build and deploy intelligence designed for the complexity, scale and requirements of enterprises in the Middle East. No single technology layer can deliver that transformation alone. Ascent brings the ecosystem together around enterprise outcomes – from models and infrastructure to integration and implementation,” said Ganesh Gopalan, Co-Founder and CEO, Gnani AI.
“Enterprises across our portfolio are asking for AI that can actually run their operations, not just answer questions. Gnani AI’s agentic and conversation AI capabilities, combined with Rise’s go-to-market and implementation reach, let us bring that to market faster and with far greater confidence,” said Omar Alomari, Head of Business Development & Innovation, Rise (A National Holding Company).
“Fortanix is proud to partner with Gnani AI to redefine the architecture of trust for the enterprise,” said Anuj Jaiswal, Chief Product Officer, Fortanix. “Together, we are removing the tradeoff between innovation and privacy, so enterprises can be confident that their data and intellectual property remain protected and under their control.”
“We’ve spent over a decade building the connectors that let disparate enterprise systems work together. Conversation AI is no different – it needs to plug into the same ERPs, CRMs and operational systems our customers already run. Partnering with Gnani lets us bring that same integration discipline to their state-of-the-art agentic Conversation AI, so customers get a working deployment in weeks, not months,” said Umashankar Raju, Founder & CEO, iSteer.
For partners, Ascent is a way to bring production-grade AI – from Conversation AI to Sovereign & Resident AI – to their clients, and engage across joint solutioning, implementation, platform integration, embedded AI or go-to-market – turning each opportunity into a shared, measurable economic value.
For more information, visit https://gnani.ai/partner-program
About Gnani AI
Gnani AI is the frontier AI company building purpose-built models, agentic AI infrastructure and enterprise applications designed for production at scale. Its technology powers more than 50 million calls every day across 200+ enterprises and 22+ languages, with enterprise deployments across regulated and high-volume industries in India, the US, the Middle East, Japan and the Philippines. Gnani AI is headquartered in Bengaluru, India, with a presence in California, US, and a growing partner network across the Middle East through Rise, iSteer and Gibraltar Technologies.
Media Contact: Rajesh Pantina. VP and Global Head of Marketing. marketing@gnani.ai
View original content to download multimedia:https://www.prnewswire.co.uk/news-releases/gnani-ai-brings-ascent-its-flagship-contact-center–cx-ai-partner-program-to-the-middle-east-302899291.html
