BRIERLEY HILL, England, Oct. 15, 2026 /PRNewswire/ — WorkWave®, a leading provider of software and solutions that help mobile service companies thrive, today announced the launch of Wavelytics® Decision Intelligence in the UK, Australia, and New Zealand. Decision Intelligence is a new AI-powered hub that transforms how service businesses operate. By embedding near real-time actionable insights directly into WorkWave’s TimeGate+® workforce management software, Decision Intelligence provides the metrics and insights designed to help drive businesses towards improved margins and profitability.
Decision Intelligence is more than just a visualization tool; it is the context-aware intelligent engine, purpose-built for the nuances of workforce management industries. Wavelytics Data Factory ingests the raw data from operations, finance, payroll, and compliance, producing clean and actionable information in a packaged data warehouse; Decision Intelligence then analyzes these data to surface immediate insights with the metrics to back them up.
“Decision Intelligence turns the data Timegate+ already captures into a ranked list of what to prioritize while it’s still early enough to act,” said Kevin Kemmerer, CEO of WorkWave. “It moves our customers from reacting to historical data to proactively taking steps that drive financial goals. By tailoring each hub within Decision Intelligence to specific personas, we empower critical roles within our customers’ organizations with the actionable insights to propel the future of their business.”
The first of these hubs – the Operations Hub – is now live and ready to use. The Operations Hub is built for Operational Executives, Regional Managers, and Site/Contract Managers/Site Supervisors. It helps surface issues that may be diluting margin or breaching compliance, with the highest impact listed first, allowing users to uncover the ‘who, where, and why’ details in two clicks. More hubs are coming soon, including Quality & Compliance, Proof of Service, HR, and Payroll.
“As our content hubs roll out, we’re looking forward to our customers experiencing the full benefits of Decision Intelligence and using this AI-driven solution to take command of their data,” added Kemmerer. “By becoming data-driven organizations, our customers can proactively optimize their margins, quality, and retention – this is the level of transformative value Decision Intelligence offers.”
This press release contains forward-looking statements, including statements regarding planned product features and future availability of content hubs. These statements are based on current expectations and are subject to risks and uncertainties that could cause actual results to differ materially. WorkWave undertakes no obligation to update any forward-looking statements.
About WorkWave
WorkWave is on a mission to deliver innovative software and fintech solutions to the dedicated service professionals who keep communities safe, clean, and beautiful. Powering millions of services every year, leading companies in lawn care, pest control, commercial cleaning, and security guarding use WorkWave’s comprehensive SaaS solutions, including PestPac®, RealGreen® and TEAM Software®, to manage and grow their businesses. Backed by decades of experience, passionate teams, and an unwavering commitment to its customers, WorkWave’s vision is to empower the world’s mobile service workers to build a brighter future.
CONTACT: Kate Warren | Communications & Brand press@workwave.com
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