Designation recognizes the property’s commitment to exceptional resident service and hospitality-inspired living
BOSTON, July 29, 2026 /PRNewswire/ — PIER 4 Residences has earned the VERIFIED™ Luxury Residences designation from Forbes Travel Guide, the global authority on luxury hospitality. Developed by Atelier CX, Forbes Travel Guide’s consulting division, the designation recognizes luxury residential communities committed to delivering exceptional resident experiences inspired by the world’s finest hotels.
For prospective residents and buyers, the VERIFIED Luxury Residences designation offers confidence that a community has demonstrated a commitment to personalized, consistent service and an elevated residential experience. Inspired by the service culture of the world’s leading luxury hotels, the designation recognizes communities where the principles of luxury hospitality shape the everyday resident experience.
To earn the designation, PIER 4 Residences completed a comprehensive verification process that evaluated its service culture, operational practices and resident experience against the program’s standards.
In addition to being a valued charter participant in the VERIFIED Luxury Residences program, FirstService Residential collaborated with Atelier CX to develop signature service excellence standards for its residences focused on elevating daily living and strengthening consistency.
Set directly along Boston Harbor, PIER 4 is distinguished by its highly desirable location, modern design, and strong focus on amenity-driven living. The building’s operating environment, combined with consistently high resident expectations, makes it an ideal setting to launch a more structured, hospitality-informed approach to service.
Ralph Verni, president of the board of directors, remarked, “Our goal has always been to ensure the experience at PIER 4 reflects the caliber of the building itself. This prestigious recognition affirms our commitment to delivering an exceptional resident experience defined by anticipatory service, thoughtful operations, and the high standards our community expects and deserves.”
“Luxury today is defined not only by beautiful residences and exceptional amenities, but by how people feel every day in the place they call home,” said Hermann Elger, Chief Executive Officer of Forbes Travel Guide. “The VERIFIED Luxury Residences designation recognizes communities that have embraced the service philosophy of the world’s finest hotels, creating resident experiences that are thoughtful and consistently exceptional.”
To view the inaugural collection of VERIFIED™ Luxury Residences, visit forbestravelguide.com/residences
About Forbes Travel Guide and Atelier CX
Forbes Travel Guide (FTG), the global authority on luxury hospitality, provides world-class professional services through its consulting division, Atelier CX, to service-oriented businesses including luxury residential communities, retail brands, private aviation, clubs and other experience-driven organizations. Through bespoke training solutions, custom service standards and expert evaluation services, Atelier CX helps organizations elevate service excellence and create meaningful customer experiences.
About FirstService Residential
FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.
Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community’s specific needs. Market-leading programs with FirstService Financial, FirstService Energy, and special districts teams deliver additional levels of support.
Boards and developers select FirstService Residential to realize their vision and drive positive change for residents in the communities in their trusted care.
FirstService Residential is a subsidiary of FirstService Corporation (NASDAQ and TSX: FSV), a North American leader in providing essential property services to a wide range of residential and commercial clients.
View original content to download multimedia:https://www.prnewswire.com/news-releases/pier-4-residences-earns-verified-luxury-residences-designation-from-forbes-travel-guide-302837951.html
SOURCE FirstService Residential
