NEW YORK, Oct. 21, 2026 /PRNewswire/ — Horatio, the modern customer experience and business process outsourcing company, has been named today a 2026 Inc. Power Partner in the General Excellence category, marking the fifth consecutive year the company has earned the recognition.
The annual Inc. Power Partner Awards recognize B2B companies that help businesses start, operate, and grow. The General Excellence category celebrates partners that prioritize client needs, deliver reliable service, and help the businesses they support thrive.
“Being named an Inc. Power Partner for the fifth consecutive year speaks to the trust our clients place in us and the commitment of our team,” said Jose Herrera, Co-Founder and CEO of Horatio. “Our mission has always been to humanize outsourcing and to build teams that don’t just serve our clients, but strengthen their brands. That commitment to partnership and exceptional customer experiences continues to guide how we grow.”
“We believe the strongest partnerships bring together talented people, thoughtful technology, and a deep understanding of what clients need to succeed,” added Alex Ross, Co-Founder and COO of Horatio. “This recognition reflects the work our team does every day to help businesses scale while delivering the quality of service their customers expect.”
Founded in 2018 by Herrera, Ross, and CFO Jared Karson, Horatio partners with startups and established businesses across e-commerce, healthcare, fintech, and hospitality. The company combines AI-enabled solutions with global talent to support customer experience, trust and safety, and back-office operations. With operations in the Dominican Republic and Colombia, Horatio continues to invest in technology and talent to help clients operate more effectively while contributing to economic development across the region.
For more information, visit hirehoratio.com, follow @HireHoratio or view the 2026 Inc. Power Partners in General Excellence.
About Horatio
Horatio is the trusted partner in customer service, back office, and business process optimization for some of the fastest-growing startups and enterprises. Horatio is ISO/IEC 27001 certified, reinforcing its commitment to the highest standards of information security for fintech and healthtech partners entrusted with sensitive data. The certification validates that Horatio’s people, processes, and systems are designed to protect data, privacy, and trust. Horatio ranked #18 on Inc. Magazine’s list of the Fastest-Growing Private Companies in the Northeast Region in 2024 and #1 in its sector on Mercado Media Network’s Best Places to Work.
Media contact: Sophia Ribeiro sophia@wildflowerpr.co
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SOURCE Horatio
