2025 operating results demonstrate power of modern mutual approach
Key Points
- Modern mutual advantage and diversified portfolio drive fifth consecutive year of record growth
- Record sales and premiums of $73.2 billion for 2025, up 7% from 2024
- Total adjusted capital reaches $32.8 billion, highest level in Nationwide’s 100‑year history
- Delivered more than $20.2 billion in claims and benefits to members
- Net operating income up 37% to $4.3 billion, reflecting strong underwriting and investment performance
- Nationwide’s donations to the Nationwide Foundation supported more than $41 million in contributions to nonprofit organizations from the Nationwide Foundation
COLUMBUS, Ohio, April 2, 2026 /PRNewswire/ — Entering its 100th year of operation, Nationwide is in its strongest financial position to date after a fifth consecutive year of record growth.
Nationwide’s 2025 financial performance strengthened the enterprise’s position as a modern mutual built for long-term stability, disciplined growth and customer value, driven by robust performances from both its financial services and property & casualty businesses. At the same time, as one of the nation’s largest, most diversified insurance and financial services companies, Nationwide paid more than $20.2 billion in claims and benefits to its members.
“Years like 2025 demonstrate the power of our modern mutual approach, which takes a long‑term view while staying relentlessly focused on delivering for customers today and into the future,” said Kirt Walker, Nationwide Chief Executive Officer. “Our diverse portfolio, strong capital position and iconic brand allow us to grow with intention, navigate volatility and remain strong and stable for those who rely on us.”
Strong Foundations for Future Growth
Nationwide recorded $73.2 billion in total sales and premiums for 2025, up 7% from 2024’s $68.5 billion sales record. Much of the growth reflects an extension of sales through institutional partners, along with an expansion of Nationwide’s portfolio through strategic transactions, said Nationwide Chief Financial Officer Tim Frommeyer. The company’s key measurement of profitability, net operating income, surpassed $4.29 billion, up from $3.13 billion in 2024. Total adjusted capital rose to its highest level ever, $32.8 billion, well above what’s required for a AAA-level rating, providing a strong foundation that will benefit customers well into the future.
“Our capital position reflects strong performance and disciplined use of capital across our business portfolio,” Frommeyer said. “All of our business lines delivered strong earnings, driving further diversification across our portfolio and fueling significant benefit to our capital position. Our performance rests on the foundation of Property & Casualty’s world-class underwriting capabilities, and the sophisticated risk management and consistent, disciplined performance of Nationwide Financial.”
Despite a year marked by severe wildfires and convective storms across the industry, Nationwide Property & Casualty delivered favorable underwriting results through disciplined execution. While financial markets experienced volatility early in the year, Nationwide Financial accelerated growth across its portfolio of businesses, notching its highest levels of sales and earnings. Nationwide Financial is a top 10 writer across its portfolio of income and protection solutions.
2025 Highlights
- Becoming a leader in employer stop loss insurance – Nationwide acquired Allstate Benefits’ group health business in July 2025, expanding its ability to offer self-funded and stop loss solutions to small and mid-sized employers. Stop loss insurance protects employers who self-fund their health insurance plans from excess losses.
- Protecting customers with “predict and prevent” solutions – In 2025, P&C elevated how its claims, actuarial, product and distribution teams work together so insights move quickly through the business, enabling more “predict and prevent” risk management, stronger underwriting discipline and proactive protection for members.
- Innovating products to meet evolving needs – Nationwide Financial expanded its suite of hybrid long-term care solutions with CareMatters® Annuity, a customer-centric solution that combines guaranteed tax-deferred earnings with flexible long-term care benefits. The business also introduced RetireAssistSM, a new retirement plan suite for the small market 401(k)/403(b) space.
- Bringing technology solutions to home and commercial members – Programs that detect and alert policyholders before small problems become major losses were expanded for home and commercial members, supporting Nationwide’s “predict and prevent” risk management strategy. Nationwide’s commercial and agribusiness units now provide solutions that include continuous motor vehicle record monitoring, equipment tracking and cyber safety tools, while technology like Ting electrical system monitoring and LeakBot water leak detectors are protecting Nationwide home policy members.
- Sharpening the customer experience – Reflecting Nationwide’s vision to be the most trusted, most caring and most customer focused protection company, Nationwide’s deep commitment to customer experience and relationships helped drive 2025 growth, improving customer satisfaction scores across the businesses and enabling 12 Nationwide Financial partners to each sell $1 billion or more in Nationwide Financial products.
- Investing in the future – Continuing its history as an industry innovator and leader, Nationwide announced a $1.5 billion technology investment through 2028, with $100 million annually dedicated to advancing AI. This commitment will enhance customer experiences, strengthen risk management and efficiency and support long-term, sustainable growth.
- Serving communities –
- The Nationwide Foundation—the 501(c)(3) private foundation to which Nationwide is the primary donor—contributed more than $41 million to nonprofit organizations.
- Nationwide Mutual company and employees donated an additional $13.7 million to nonprofit organizations.
- Company employees logged nearly 73,000 hours of volunteer time across the country.
Nationwide’s next 100 years
As Nationwide celebrates its 100th anniversary in 2026, Walker emphasized that the decisions being made today are laying the groundwork for a protection company that will serve its members for another century.
“Our centennial marks more than a milestone, it’s a foundation for the next chapter of Nationwide’s growth,” Walker said. “Thanks to the dedication of our employees and partners, we are well positioned to protect people, businesses and futures with extraordinary care for generations to come.”
Walker noted that Nationwide employees are helping to celebrate its centennial in 2026 by giving 100,000 hours of volunteer service.
Additional information about Nationwide’s business results and community impact can be found in Nationwide’s 2025 Annual Report.
About Nationwide
Nationwide, a Fortune 100 company based in Columbus, Ohio, is one of the largest and strongest diversified financial services and insurance organizations in the United States. Nationwide is rated A+ by Standard & Poor’s. An industry leader in driving customer-focused innovation, Nationwide provides a full range of insurance and financial services products including auto, business, homeowners, farm and life insurance; public and private sector retirement plans, annuities and mutual funds; excess & surplus, specialty and surety; and pet, motorcycle and boat insurance.
For more information about Nationwide and Nationwide’s ratings, visit www.nationwide.com or Company Ratings — Nationwide.
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