BOSTON, April 2, 2026 /PRNewswire/ — BV Investment Partners (“BV”), a middle-market private equity firm focused on tech-enabled business services and solutions, today announced the majority sale of CallTower, a global leader in managed cloud communications, contact center and collaboration solutions, to Court Square Capital Partners. BV and CallTower management will retain a minority stake in the business.
CallTower is a leader in an emerging class of managed service providers that enable best-of-breed cloud communications solutions in complex, multi-vendor and multi-location environments, specializing in Unified Communications as a Service, Collaboration, and Contact Center as a Service, with end-to-end professional and managed services. Partnering with leading technologies like Microsoft® Teams, Webex by Cisco®, Zoom Solutions, and AI-powered contact center solutions, CallTower delivers seamless and reliable connectivity tailored to the unique needs of enterprises worldwide. Headquartered in South Jordan, Utah, CallTower serves over 80 countries from offices in Rochester, NY, London, Montreal and the Philippines.
Since BV’s investment in CallTower in 2023, CallTower strengthened its communications partnerships with key vendors, broadened routes to market, and expanded its solution set through the acquisition of Inoria, to meet the diverse needs of its customers with tailored services.
Bret England, Chief Executive Officer of CallTower, said, “CallTower’s proprietary management platform delivers our full suite of rich integrated solutions, allowing people to seamlessly connect globally and communicate to help their businesses grow with the benefit of deep customer analytics and AI insights. Our experience with BV has been exceptional and we appreciate the guidance and investment they provided to us and look forward to continuing our organic and inorganic growth strategy with our new partner in Court Square.”
Justin Garrison, Partner at BV Investment Partners, stated, “For over two decades, CallTower has built a reputation for excellence across the cloud communications and collaboration market. We are proud to have worked with Bret and the CallTower team over the past few years to execute its compelling growth strategy and achieve our goals. During this time, we were able to capitalize on growth within existing platforms, accelerate bookings, expand its geographic footprint, and add new solutions. There are many new and existing global opportunities to continue this exciting momentum.”
Q Advisors served as exclusive financial adviser to CallTower and Ropes & Gray LLP provided legal counsel.
About CallTower
CallTower is a global leader in enterprise-class cloud communication enablement, empowering businesses to connect and collaborate seamlessly since 2002. Offering advanced solutions like Microsoft Teams, Webex by Cisco®, Zoom Solutions, and AI-first contact center solutions, such as Genesys Cloud CX and Five9 Intelligent CX Platform. These solutions delivered on a global basis with over 25 carriers and a proprietary integration platform, CallTower Connect, CallTower delivers reliable, tailored connectivity for enterprises worldwide. CallTower consistently delivers global connected best-of-breed communication and AI solutions as a managed service provider to transform business communications and customer experiences.
With a vision for innovation and a commitment to excellence, CallTower continues to advance cloud communications, driving success for businesses worldwide.
About BV Investment Partners
BV Investment Partners is an established sector-focused private equity firm in North America with over $7.5 billion of assets under management. Founded in 1983 and relaunched under new management and strategy in 2012, the firm targets the tech-enabled business services and solutions sectors and leverages more than four decades of experience partnering with entrepreneurs and management teams. To date, it has completed 51 investments and realized or substantially exited 23 companies under new management. For four consecutive years, BV has been named to Inc. magazine’s list of Founder-Friendly Investors and was recently recognized by HEC-Paris Dow Jones rankings as one of the top 10 best performing mid-market buyout firms. For more information, visit www.bvlp.com.
Disclaimer: Industry recognitions or awards should not be construed as an endorsement or a recommendation to retain the Adviser by the ranking entity or any regulatory authority. Any rankings or awards cited were provided by independent third parties based on their predetermined evaluation criteria. Although BV provided compensation to Inc.com to be included in the survey, it did not exercise any influence or control over the criteria used or the results generated and did not pay any compensation in connection with receiving the award. BV also did not provide any compensation to HEC Paris-Dow Jones to be considered for any of these rankings.
Contact: Chris Tofalli
Chris Tofalli Public Relations, LLC
chris@tofallipr.com
914-834-4334
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SOURCE BV Investment Partners
